Frequently Asked Questions

Everything you need to know about your Baan Velgen shopping experience.

How long does shipping usually take?

Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specifications for the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Yes, Baan Velgen ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.